Farm or Ferals respects your privacy and is committed to protecting your personal information.
What information we collect
When you place an order or contact us, we may collect:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order details
Payment information is processed securely by our payment providers. We do not store full credit card details on our website.
How we use your information
We use your information to:
- Process and deliver orders
- Communicate with you about your order
- Respond to enquiries
- Meet our legal and accounting obligations
We do not sell, rent or trade your personal information.
Payment Providers
Online payments are processed through secure third-party providers (such as Square or WooCommerce Payments). These providers handle your payment details in accordance with their own privacy policies.
Cookies
Our website may use cookies to improve functionality and track basic website usage. You can adjust your browser settings to refuse cookies if you prefer.
Data Retention
We retain order information for accounting, tax and legal purposes as required under Australian law.
Your Rights
You may request access to or correction of your personal information at any time by contacting us.
Contact
For privacy-related enquiries, contact: